Terms and Conditions
Welcome to Sunpan Impex! By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before using our site.
1. Introduction
These terms and conditions govern your use of our website, www.sunpan.in, and the purchase of nutraceutical products offered by Sunpan Impex. By using the website, you agree to be bound by these terms. If you do not agree with any part of these terms, you should not use our website or services.
2. Eligibility
By using our website, you confirm that you are at least 18 years of age and capable of entering into a legally binding agreement under Indian law. If you are under 18, you may use the website only with the involvement of a parent or guardian.
3. Products and Services
• Our website offers nutraceutical products designed to support health and wellness.
• All product descriptions and images are intended to provide a general overview. We reserve the right to make changes to the products, their packaging, or specifications without prior notice.
• The statements made regarding our products have not been evaluated by the Food Safety and Standards Authority of India (FSSAI). Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before using any nutraceutical product.
4. Pricing and Availability
• All prices listed on our website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
• We make every effort to ensure that prices and product availability are accurate, but errors may occur. In case of incorrect pricing or product unavailability, we reserve the right to cancel your order and refund the amount paid.
• We may, at our discretion, offer promotions or discounts, which are subject to specific terms and conditions. These offers may be withdrawn at any time without prior notice.
5. Orders and Payment
• By placing an order through our website, you confirm that the information provided is accurate and complete.
• We reserve the right to accept or reject your order at our discretion. You will receive an order confirmation if your order is accepted.
• Payments must be made through the methods specified on our website. Your payment information is processed securely, and we do not store your card or banking details.
• Orders are considered final once the payment is successfully processed. If the payment is declined or fails, the order will be cancelled.
6. Shipping and Delivery
• We aim to dispatch orders within 1-2 business days. Delivery times may vary based on location and product availability. Please refer to our Shipping Policy for more details.
• Any delivery delays due to factors beyond our control, such as natural disasters or carrier-related issues, are not our responsibility. We will, however, make reasonable efforts to keep you informed about your order status.
7. Returns and Refunds
• Our Refund Policy outlines the conditions under which refunds or replacements are offered. You may request a refund if the product is damaged, defective, or incorrect. The product must be returned in its original packaging within 7 days of delivery.
• For more details, please review our Payment and Refund Policy.
8. Intellectual Property
•All content on our website, including product information, images, graphics, text, and logos, is owned by [Your Company Name] or its licensors and is protected under copyright, trademark, and other intellectual property laws.
• You may use the website for personal and non-commercial purposes only. Unauthorized use of our intellectual property, including reproduction, modification, distribution, or display, is strictly prohibited.
9. Limitation of Liability
• To the maximum extent permitted by law, [Your Company Name] shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or products purchased, including but not limited to health issues, loss of data, or loss of profit.
• Our products are intended for general health purposes and are not substitutes for professional medical advice or treatment. Always consult a healthcare provider before starting any new supplement regimen.
10. Third-Party Links
Our website may contain links to third-party websites or resources. These links are provided for your convenience only, and we do not endorse or assume responsibility for the content, products, or services offered on these third-party sites.
11. Privacy Policy
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Modifications to Terms and Conditions
We reserve the right to modify or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. By continuing to use the website after such changes, you agree to the updated terms.
13. Governing Law and Jurisdiction
These terms and conditions are governed by the laws of India. Any disputes arising from the use of our website or services will be subject to the exclusive jurisdiction of the courts of Haryana.